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Quality, environmental protection and industrial safety policy (QEI policy) |
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Saarstahl AG is aware of its responsibility as regards the vested interests of customers, employees, works council and those in adjacent buildings. It knows that priority is to be given to satisfying the interests of these groups, as well as to meeting contractual and legal requirements.
The QEI policy is passed on to the individual employees by the heads of the operating units and departments (BEs / ZBs).
Important points of our QEI policy are:
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Increasing customer satisfaction |
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Fulfilling the expectations customers have and the demands they make of our products, and meeting what is required of our products as a result of laws and standards, both internal and external, is the prime goal.
Saarstahl AG offers its customers advice and support by cooperating with them as partners.
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Laws and regulations |
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Saarstahl AG undertakes to comply with any legal requirements and regulations pertaining to QEI. |
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Training personnel / increasing the motivation and satisfaction of employees |
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Saarstahl AG guarantees that its employees will be optimally qualified. It makes sure that all employees appreciate the responsibility QEI requires, and strengthens motivation by means of uniform QEI management at all levels. |
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Continuous improvement |
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Saarstahl AG strives to guarantee continuous improvement of its products / processes at all levels by pursuing a zero-defect strategy. It endeavours to adopt preventive measures to avoid or minimize any environmental effects and any risks for the safety and health of its employees. These measures must reflect the latest insights of technology, occupational medicine and hygiene and other established results of ergonomic science. The goal of constant improvement has high priority.
By developing and constantly improving facilities, processes and the marketing system the company wants to meet market requirements with the utmost operational and economic efficiency.
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Provisions for emergencies and hazardous incidents |
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An important part of Saarstahl AG corporate policy is providing for emergencies and hazardous incidents, and minimizing the effects of such on its own employees, those from other companies and people in the vicinity. |
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Internal and external communication |
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Saarstahl AG guarantees a broad flow of information and extensive communication between all interest groups, and exchange of information among the employees. |
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Determining QEI goals |
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QEI goals are determined for all areas of activity and all levels. These goals contain measurable values that are constantly and continuously assessed. All employees are informed in full about the QEI goals and company results. |
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Assessment of suppliers, including component suppliers |
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There is a regular assessment of suppliers within the field of QEI. |
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Best available technology |
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Taking account of the best available technology, occupational medicine and hygiene, as well as other well-grounded findings in the field of ergonomic analysis. |